Errors in result can occur for many reasons. Reasons such as:
Answers to some common questions:
What's the difference between the Final Time and Net Time? The Final Time is the time from when the gun went off and the time the runner crosses the finish line. The Net Time is the time from when the runner crosses the start to the time the runner crosses the finish line.
Why aren't runners ranked by Net Time instead of Final (Gun)Time?
The races we
time are scored and official times are determined per USA Track and Field
(USAT&F)
rules
165.4 and
165.16
which
state:
(165.16) "The use of transponder timing systems in road and cross
country races is permitted provided that: ...the determination of the
official winning time is in accordance with Rule 165.4;"
(165.4) "The time shall be taken from the flash/smoke of the pistol
or approved apparatus to the moment at which any part of the competitor’s
body (i.e.,the “torso,” as distinguished from the head,
neck, arms, hands, legs, or feet) reaches the perpendicular plane of
the nearer
edge of the finish line."
Timing Companies who score races based on "chip" time have done the
running world a disservice. It leads
to inaccurate results and situations where the first person across
the finish
line may not be the winner of the race. It also leads to confusion
for the runners.
Finally, scoring races per USAT&F rules allows a runner to compare performances between races of the same length... no matter how they are timed.
(See Article 3, Rules Competition of the USTAF Rule Book.)
Why is my Net Time the same as the Final Time? There are three likely reasons for this. One, the runner failed to cross the start line mats or crossed the start line before the gun went off. Two, indivdual start times were not captured for the race and the race was scored by Final Time. And three, the race director elected to ignore the USAT&F scoring rules and the race was scored by Net Time.
I think there is an error with my results, how do I get it corrected? In many cases we can correct results if we have enough information available. Please fill out the form below completely. Any missing information will slow the process down. We will use this information to locate the available data and make any required corrections or answer your question. We understand this is not a very personal way to resolve any potential issues, but we have found this is the fastest way to start the investigation and answer your question. In most cases, you will have a response within an hour, but if you caught us preparing for a race or on a weekend it may take as long as 48 hours to get back to you.
Please Note: Some races have a published protest period. If you are outside of that period we may not be able to make any changes.